PDF Parser in Spool File Page Counter SDK is not parse paper size (A4, A3 etc.) from PDF file correctly?

Hello support,

We are testing Spool File Page Counter SDK, but parser for PDF for recognizing format (A4, A3 etc.) is not working (also for test file from directory sample).

We would like to use this SDK also for parser PDF files directly.

Thank you for the solution, we will buy it developer license after solving this problem.

Thank you for any solution.

Lower priority issue: Canon PCL6 drivers are not supported, is there any way (some tested drivers for Canon) which are supported for parser by this SDK?

Thank you.
Customer
------------------------------------------------

We apologize for any inconvenience this may have caused to you, can you please send to us your sample PDF file and Canon PCL6 file? after we checked your sample files, we will figure out a solution to you asap.

btw, we have tried to parse "test_colors.pdf" file in "sample" folder, everything is fine,

vc_test.exe E:\ps-and-pcl-info-sdk\bin\sample\test_colors.pdf
=============================
Page 1 is [Color]
Page 2 is [ Gray]
Page 3 is [ BW]
=============================
Statistics: bwPageCount=2, colorPageCount=1
=======================================
File = 'E:\ps-and-pcl-info-sdk\bin\sample\test_colors.pdf'
Return Value = TRUE
bIsRenderToPDF = 1
bwPageCount = 2
colorPageCount = 1
copyCount = 1
PageWidth = 0
PageHeight = 0
PaperSizeName = ''

VeryPDF
------------------------------------------------
Hello support,

PDF PaperSizeName issue:

Column PaperWidth, Paper Height, and PaperSizeName are not working. For example in PaperSizeName we need for example A4 format for A4 pdf.

Test file is attached.

Thank you.
Customer
------------------------------------------------
Canon issue:

prn file and result is attached.

Notice: this is probably something special in Canon PCL6 driver, because, if this status page is sent to other vendor than Canon, the result is the same - 563 BW pages are printed.

Thank you
Customer
------------------------------------------------
Please download the latest version from following URL to try again, you can use this version to extract paper size from PDF file properly,

https://www.verydoc.com/ps-and-pcl-info-sdk.zip

For example,

D:\downloads2>E:\ps-and-pcl-info-sdk\bin\vc_test.exe D:\downloads\ricoh.pdf
=============================
Page 1 is [Color]
Page 2 is [Color]
Page 3 is [Color]
Page 4 is [Color]
Page 5 is [Color]
Page 6 is [Color]
=============================
Statistics: bwPageCount=0, colorPageCount=6
=======================================
File = 'D:\downloads\ricoh.pdf'
Return Value = TRUE
bIsRenderToPDF = 1
bwPageCount = 0
colorPageCount = 6
copyCount = 1
PageWidth = 5960
PageHeight = 8400
PaperSizeName = ''